Back to Listings

Report Illegal Payment Request

ZimStay is a direct landlord-to-tenant platform. Agents demanding payment are illegal.

How This Works

If someone claims to be an "agent" and is demanding a viewing fee, registration fee, or any other payment before showing you a property on ZimStay — report them here. Our team will investigate and take action. You should always deal directly with the landlord.

Submit a Report

All reports are confidential and reviewed by our team.

You need to be logged in to submit a report.

Login to Report

My Reports

🛡️ Stay Safe

  • Always verify you're talking to the actual landlord
  • Never pay a viewing fee before seeing the property
  • Use the in-app inquiry system to first contact
  • Do not pay upfront to "reserve" a listing
  • Do not share personal ID with unverified agents